ABOUT HILLSIDE
Factors considered important in the buying decision of our customers have been determined to include our high level of quality, experience and background knowledge of the staff, price competitiveness, staff competency and capacity of facilities and plant.
We measure our competitiveness by comparing our prices with quotations from subcontractors, assessing feedback on work undertaken for customers external to Toll NZ Consolidated Limited, contract consultants to undertake studies, benchmarking against our competitors. We use key performance indicators to measure improvement and achievement of goals.
DEFINITION OF THE HILLSIDE ENGINEERING BUSINESS
This meets the needs of:
* Rail industry users
--- o Toll Rail Services Limited
--- o United
--- o Toll Tranz Scenic 2001
--- o On Track
* General plant and equipment users
* Cast consumables and materials handling
* Refurbishment of rail assets
* Fabrication of new rail assets
* Provision of consumables for rail inventory
* Provision of rail inventory
* Heritage Trust groups, new product ventures, and the transport industry, as represented by the following key customers: