1st July 2014 Unfortunately, I took my wedding dress to Mansfrield drycleaners. I had to take it to my dressmaker to be fixed after getting it back from this drycleaner because the breast cups in my dress were removed during cleaning without my knowledge and not replaced. My dressmaker was also horrified at the job done on my dress. It looked as though it hadn't been cleaned at all. It would be difficult to miss the marks around the hem of the dress. The manager agreed to refund the cost of having the dress cleaned and refund the amount it cost me to have the dress fixed. I had to phone them a week later because I had still not been refunded. Eventually they refunded me the cost if having the dress cleaned but they have still not refunded the cost of having it fixed as promised or responded to my emails. Very disappointed and would not take any items to Mansfield drycleaners again.
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Wellyref
27th June 2014 Unfortunately, I took my wedding dress to Mansfrield drycleaners. I had to take it to my dressmaker to be fixed after getting it back from this drycleaner because the breast cups in my dress were removed during cleaning without my knowledge and not replaced. My dressmaker was also horrified at the job done on my dress. It looked as though it hadn't been cleaned at all. It would be difficult to miss the matis around the hem of the dress. The manager agreed to refund the cost of having the dress cleaned and refund the amount it cost me to have the dress fixed. I had to phone them a week later because I had still not been refunded. Eventually they refunded me the cost if having the dress cleaned but they have still not refunded the cost of having it fixed as promised or responded to my emails. Very disappointed and would not take any items to Mansfield drycleaners again.
Unfortunately, I took my wedding dress to Mansfrield drycleaners. I had to take it to my dressmaker to be fixed after getting it back from this drycleaner because the breast cups in my dress were removed during cleaning without my knowledge and not replaced. My dressmaker was also horrified at the job done on my dress. It looked as though it hadn't been cleaned at all. It would be difficult to miss the marks around the hem of the dress. The manager agreed to refund the cost of having the dress cleaned and refund the amount it cost me to have the dress fixed. I had to phone them a week later because I had still not been refunded. Eventually they refunded me the cost if having the dress cleaned but they have still not refunded the cost of having it fixed as promised or responded to my emails. Very disappointed and would not take any items to Mansfield drycleaners again.