17th August 2013 Not impressed with service or the menu. I ordered nachos with no sour cream as I am lactose intolerant, it turned up covered in cheese. Told the manager that i couldn't eat it, and that I would have ordered it without cheese if it had said it came with cheese in the menu (but it doesn't) and was told that it's come with cheese on it for the last 12 years (how am i suppose to know this when I'd never had it before). The manager offered a replacement, i declined. He then threatened to kick me out due to my attitude. as such, I left with no food, barely touched my drink and down ~$40. Never going again.
Not impressed with service or the menu. I ordered nachos with no sour cream as I am lactose intolerant, it turned up covered in cheese. Told the manager that i couldn't eat it, and that I would have ordered it without cheese if it had said it came with cheese in the menu (but it doesn't) and was told that it's come with cheese on it for the last 12 years (how am i suppose to know this when I'd never had it before). The manager offered a replacement, i declined. He then threatened to kick me out due to my attitude. as such, I left with no food, barely touched my drink and down ~$40. Never going again.