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Castle Parcels Limited

9 Glover Street, Ngauranga, Wellington City, Wellington

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Castle Parcels offers an economy next day and 2-day nationwide service.

Learn more about Castle Parcels

based on 3 review(s)

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Telephone (04) 499 3420

Fax (04) 499 5093

Toll free 0800 404303

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ABOUT US
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Castle Parcels offers an economy next day and 2-day nationwide service.

We are able to tailor-make solutions for specific industries and customers throughout New Zealand.

In order to meet the needs of its customers Castle Parcels is able to form alliances with other Freightways Group companies to complete a total package offer.

Castle Parcels has branches in Auckland, Wellington and Christchurch and access to a nationwide courier network.

Nationwide courier network
Individual packaging solutions
Comprehensive product range
Next day delivery within islands
2 day service between islands
Online Product Orders
Track & Trace

Products/Services

Brands

Castle Parcels

Business Hours

Mon: 8:30am – 5:00pm
Tue: 8:30am – 5:00pm
Wed: 8:30am – 5:00pm
Thu: 8:30am – 5:00pm
Fri: 8:30am – 5:00pm
Sat: 24 Hours
Sun: 24 Hours

Size

500 + Employees

Payment Options

Established

1980

3 Current Review(s) | 0 hidden

0 Archived Review(s)

springtides

29th May 2015
Do not recommend anyone using this courier service. There customer services is terriable. Complaints are not taken seriously. I paid for a 2 day service and after 10 days, I'm still waiting for my package which the courier drive claims to have made attempted daily deliveries, no calling cards left, no phone calls received (despiting have all contact details!) to advise that they can't find the gate. We live on a main road so it should be pretty obvious?!? This partical Hutt Drive refuses to deliver to properties with Dogs unless the dogs are removed on the daily of delivery. Communication is the key to good customer service and this Courier Service is the worst I've ever experienced.

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JamieO

2nd February 2013
Absolutely terrible. They left me a card to call. I had to go and pick up the parcel on a Saturday, but they had no hours on their website. Tried calling them on all of their three available numbers, with no answer. They even say on their website that they offer Saturday deliveries if you call them. Too bad nobody answers. A complete lack of customer service and a waste of my time. I paid extra to get my item couriers, and all it has caused me is trouble. I should have just paid for regular post in the first place. Don't waste your time or money.

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rachelmarks70

19th April 2008
This company managed to dliver my goods to the wrong address four times in one week-my item is now lost and has to be reordered. Terrible service and astonishingly unhelpful.

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