At Fairfax, we don't take ourselves too seriously, but take what we do very very seriously. Our approach is an informal one. People are accessible at all levels and enjoy working. The organisation is personable and approachable, but very dedicated to getting the job done, and well.
We have a strong sense of quality, not merely in our products and services but also in the quality of our work environment, the people with whom we choose to work, in the tools that we use and in the components we choose to make what we make. The effort to create quality extends to the communities in which we work and live.
There is a sense of pride in what is done at Fairfax. Professionalism is important - people are treated with respect and act like professionals. Employees trust each other to do their jobs well and with the highest ethical standards. They take what they do seriously, but without being stuffy - a simple and straightforward approach.
Creativity emerges from the many ideas of the individuals who form part of Fairfax. This arises from providing employees with the opportunity to fulfill themselves and experience achievement.
With experience comes a growing sense of confidence. We feel that we are on the winning side. We feel successful. When we undertake something, we know that we can do it properly according to the wishes of our customers.
The logical outcome of all this is that we are able to fulfill the needs of our customers, with the highest levels of service. The customer is definitely king, and can command our forces to his advantage. This deference allows us to understand his needs and adapt, and we can accordingly grow. We are never satisfied with what we have done, and forever strive to improve further.
This is the real strength of Fairfax
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FAIRFAX
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