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kmacmahon
15th April 2013 Worst service ever had. Extremely rude! I was picking up dried laundry in behalf of someone and asked whether it was already paid for. I was told 'NO' and I asked how much it was. I was told $7.50. I casually clarified the price since the last and only other time I was there, I was only charged $6. I was thinking maybe, the extra $1.50 was because I came 10 minutes late? Or additional service was requested? I didn't know. I asked since I had to relay the message. That was when the (Chinese?) lady attendant blew her top. She started shouting, saying there was a big dryer and a small dryer and big dryer is $7.50 for 40minutes, and I just have to look up and high up on the wall is there per minute pricing. I told her I didn't know that so I was just asking. She was rudely blurting out that she doesn't have to explain to every customer the prices. She even came close up to my face while shouting all these. I turned to the male attendant as to why the lady was so offended and grumpy and shouting. He kept quiet. Then, another customer, who was also there the whole time and heard everything, had to intervene and had to explain to the lady attendant that I was only asking a general question. I don't know if she was having a bad day or whether she was working on a Sunday or it was a language barrier that she thought it was a challenge. But one thing for sure is she doesn't have any respect for a customer and doesn't deserve any business, especially when there was no harm intended and only a bloody enquiry on the price!
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aRi_bayBee
26th May 2010 I love it there!!I took my washing there every sunday. The couple is the most happy people I have ever met!!..Would Highly Reccommend to people.
The comment above me is just a sad sack they need a day off too.
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clare_fletcher
4th July 2007 I walked up to Brightstar Laundry Service with my basket of washing on a Wednesday afternoon. This is the only day i have off each week. As I was crossing the road my eyes lit up as i saw the open 7 days sign. To my dismay there was a closed sign on the door. Wednesday is the only day that this business is closed. Unfortunately my luck didn't get any better, with Brightstar Laundry Services being the only laundry service in Birkenhead. Funnily enough another customer arrived at the business at the same time as me with a load of his washing. Seems like a bit of shame to mislead the public with an open 7 days sign when you are not in fact open 7 days.
Awesome laundrete very friendly people, great service and affordable prices