21st May 2014 Goldfingers overlooks clients which results in an impersonal hair cut where the hairdressers are trying to manage serval clients simultaneously. This prices scream high end salon, but the experience leaves me wanting more. When a mistake was made on my hair by Goldfingers, it was very challenging to get it fixed. Whatever happened to making the customer happy? To top off my experience, they never even admitted a mistake had been made. They decided to say some crafty statistic that it only happens to 1 in 500 people. If that is the case, why was I not made more a priority? Some advice, be honest and listen to your customers concerns. A slice of humble pie is needed at Goldfingers. This loyal customer has seen the light, and it's not gold(fingers).
Goldfingers overlooks clients which results in an impersonal hair cut where the hairdressers are trying to manage serval clients simultaneously. This prices scream high end salon, but the experience leaves me wanting more. When a mistake was made on my hair by Goldfingers, it was very challenging to get it fixed. Whatever happened to making the customer happy? To top off my experience, they never even admitted a mistake had been made. They decided to say some crafty statistic that it only happens to 1 in 500 people. If that is the case, why was I not made more a priority? Some advice, be honest and listen to your customers concerns. A slice of humble pie is needed at Goldfingers. This loyal customer has seen the light, and it's not gold(fingers).