19th April 2014 I do not reccommend this company to anyone who actually wants their rubbish picked up on the day it should be. They have missed my rubbish a good fifteen times now, and I live on the main road so it's not like my house is hard to find. They have missed every bag up my little ROW and it's wearing very thin now. My rubbish day is Wednesday. They missed it on Wednesday so I rung thursday to request someone come pick it up. I was told it would be picked up Thursday afternoon. Come 4pm Thursday afternoon and it still sitting at the end of my driveway I rung back only to be assured yes your rubbish bag will be picked up today, just leave it out. I explained to her well it better be as I don't want a smelly maggot infested rubbish bag at the end of my drive for easter weekend. After all of this, they failed to pick up the rubbish bag on Thursday like they said they would, It's now Saturday, the office isn't open, and I have a rubbish bag full of maggots because their staff are too lazy to do the job they are paid to do. Once or twice, yes that's a mistake. But over ten times? That's not a mistake, that's on purpose. Avoid at all costs. Unreliable.
I do not reccommend this company to anyone who actually wants their rubbish picked up on the day it should be. They have missed my rubbish a good fifteen times now, and I live on the main road so it's not like my house is hard to find. They have missed every bag up my little ROW and it's wearing very thin now. My rubbish day is Wednesday. They missed it on Wednesday so I rung thursday to request someone come pick it up. I was told it would be picked up Thursday afternoon. Come 4pm Thursday afternoon and it still sitting at the end of my driveway I rung back only to be assured yes your rubbish bag will be picked up today, just leave it out. I explained to her well it better be as I don't want a smelly maggot infested rubbish bag at the end of my drive for easter weekend. After all of this, they failed to pick up the rubbish bag on Thursday like they said they would, It's now Saturday, the office isn't open, and I have a rubbish bag full of maggots because their staff are too lazy to do the job they are paid to do. Once or twice, yes that's a mistake. But over ten times? That's not a mistake, that's on purpose. Avoid at all costs. Unreliable.