10th January 2012 We have dined here twice and both times been very impressed with the wonderful service and very tasty choice of dishes. Situated above the crowds of Queenstown it is a relaxing venue and the food is great. Thorougly recommend.
1st September 2012 Service was good but food was very bland! We ordered the Peking duck at $48 it was tasteless, overcooked and therefore chewy and tough not at all the crispy duck we were expecting. We sent it back very unhappy and untouched.
When the bill arrived we were surprised to see we were charged the full amount for the duck. Obviously we complained as we thought it was very unfair. We were happy to pay half but the manager said we must pay the full amount and that they do not tolerate customers like us saying it was our fault for ordering the duck and all they could do was improve on our bad experience. He also quite rudely added that there were many other places to go if we did not like his food. Rude arrogant man with no customer service skills. We felt like we were robbed of $48. Food foremost should have been better but his customer service really turned our night sour no customer should be spoken to that way.
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bob5472
10th January 2012 We have dined here twice and both times been very impressed with the wonderful service and very tasty choice of dishes. Situated above the crowds of Queenstown it is a relaxing venue and the food is great. Thorougly recommend.
We have dined here twice and both times been very impressed with the wonderful service and very tasty choice of dishes. Situated above the crowds of Queenstown it is a relaxing venue and the food is great. Thorougly recommend.