9th April 2014 Rude people at Auckland branch, The old Indian lady at reception never smiles, no response when I said ''Thank you'' or whatever.
When you did a cheap service or cheap job, She just don't even look at you, through your electronic products on the table!
A zombie lady.
Their customer service staffs are RUDE too!
They were so nice when you were just asking about the services, and being rude when you declined to use their services!
Their charges are double the other shops.
Better stay away from them.
Service Plus
11th April 2014 Hi Nancy. I apologise for the experience you had at Service Plus. I have investigated your case and I feel we could have communicated better. Unfortunately, the insurers we work with require a full assessment be done before we report that the product is a writeoff. We thought we had explained that, but we clearly didn't do it in a way that you understood.
Thanks you for giving us this feedback. We will try to ensure our customers understand our obligations in future.
Rude people at Auckland branch, The old Indian lady at reception never smiles, no response when I said ''Thank you'' or whatever. When you did a cheap service or cheap job, She just don't even look at you, through your electronic products on the table! A zombie lady. Their customer service staffs are RUDE too! They were so nice when you were just asking about the services, and being rude when you declined to use their services! Their charges are double the other shops. Better stay away from them.