26th September 2014 Served uncooked food that was inedible. Returned it to kitchen but were told "the chef says it's cooked" & asked if we wanted the rest of the dish back - after 2 staff had fingered it. (No thanks). When we got to the counter to pay, we were told we still had to pay for that item as "it's a matter of taste, you chose not to eat it". Again: it was UNCOOKED, 2 staff touched it & half was left in the kitchen. Disgusting customer service that ruined what started off as a good night.
Premier Master Drycleaners Limited (0.01 km)
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Aristrocrates (0.01 km)
The Ponsonby Road Bistro (0.01 km)
Served uncooked food that was inedible. Returned it to kitchen but were told "the chef says it's cooked" & asked if we wanted the rest of the dish back - after 2 staff had fingered it. (No thanks). When we got to the counter to pay, we were told we still had to pay for that item as "it's a matter of taste, you chose not to eat it". Again: it was UNCOOKED, 2 staff touched it & half was left in the kitchen. Disgusting customer service that ruined what started off as a good night.