5th July 2011 I recently used Mr Tradie for their Locksmith services. I had lost my handbag , which means i lost my keys to the car , bank cards. The only thing that i had was my iphone, and managed to use google to look up for Mr Tradie. The customer service person was excellent and understood my situation, she did not demand any payment but out of humanity grounds sent out a locksmith to make a new transponder key for my car and made sure i was okay. The locksmith was excelllent and i was not overcharged and they did not take any advantage of the situation. The payment was made the next day, and it was good to know the word trust still existed. Thank you Mr Tradie will definitely use your other services on your website in near future.
27th March 2012 I was very dissapointed with Mr Tradie, the service man that was sent to do my work did not come with any proper equipment even though I adivsed the lady on the phone what needed to be done. The guy was so unfit for the job that he was going at a very slow rate. The work that he did do was below the standard that I expected. After making complaints to the Headoffice I was promised a call back, which did not happen. I had to chase the office lady 3 times before she put me through to the manager who was not very helpful. The manager rather than solving the issue dodged the bullet for a month before she came to the phone She did say she would refund my money, however after I told her I will be posting a review she said to me, 'why would I refund your money if you will post a review'..to this day I have not been refunded my money. This company is not professional at all and I would not recommend their service.
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shasent
5th July 2011 I recently used Mr Tradie for their Locksmith services. I had lost my handbag , which means i lost my keys to the car , bank cards. The only thing that i had was my iphone, and managed to use google to look up for Mr Tradie. The customer service person was excellent and understood my situation, she did not demand any payment but out of humanity grounds sent out a locksmith to make a new transponder key for my car and made sure i was okay. The locksmith was excelllent and i was not overcharged and they did not take any advantage of the situation. The payment was made the next day, and it was good to know the word trust still existed. Thank you Mr Tradie will definitely use your other services on your website in near future.
I recently used Mr Tradie for their Locksmith services. I had lost my handbag , which means i lost my keys to the car , bank cards. The only thing that i had was my iphone, and managed to use google to look up for Mr Tradie. The customer service person was excellent and understood my situation, she did not demand any payment but out of humanity grounds sent out a locksmith to make a new transponder key for my car and made sure i was okay. The locksmith was excelllent and i was not overcharged and they did not take any advantage of the situation. The payment was made the next day, and it was good to know the word trust still existed. Thank you Mr Tradie will definitely use your other services on your website in near future.