24th September 2011 Undoubtedly the worst restaurant I've ever been to and an appallingly bad 'dining' experience ... we had a grabone half-price voucher 'special' but the experience wasn't - the dark entrance with the fake plastic decoration made it more reminiscent of a grotty grotto and the bamboo lined 'couch area' with short seats and tables made it difficult to eat what crappy food we actually got to eat there, all the while having to endure the awful karaoke-esque background music. The SAMPLER PLATTER was very disappointing with it's cold CAJUN DEVILED EGGS, overcooked/burnt and very dry HUSH PUPPIES and minuscule tepid GRIS GRIS CHICKEN WINGS, the starters of JAMBALAYA and GUMBO were tasteless and could have done with at least some spices. We then waited and waited ... and waited - an hour and a half after ordering, the mains still hadn't arrived and then the bullsht started ... the waiter told us that the cook was 'slightly overwhelmed' despite it being half empty and no-one else seemed to be eating either! then one of our 'product(s) was not available', he offered us a voucher for a return visit - we refused as we would never ever return there ... and then he started waffling, we asked to see the manager. We spoke to the chef and he was unapologetic, repeating that the cook was not having a good night - he wasn't the only one. He refused to give us refund and referred us to grabone. The friendly waitress was the only positive part of the unpleasant experience, we left angry and hungry so went to the Bristol for a lovely pizza.
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Undoubtedly the worst restaurant I've ever been to and an appallingly bad 'dining' experience ... we had a grabone half-price voucher 'special' but the experience wasn't - the dark entrance with the fake plastic decoration made it more reminiscent of a grotty grotto and the bamboo lined 'couch area' with short seats and tables made it difficult to eat what crappy food we actually got to eat there, all the while having to endure the awful karaoke-esque background music. The SAMPLER PLATTER was very disappointing with it's cold CAJUN DEVILED EGGS, overcooked/burnt and very dry HUSH PUPPIES and minuscule tepid GRIS GRIS CHICKEN WINGS, the starters of JAMBALAYA and GUMBO were tasteless and could have done with at least some spices. We then waited and waited ... and waited - an hour and a half after ordering, the mains still hadn't arrived and then the bullsht started ... the waiter told us that the cook was 'slightly overwhelmed' despite it being half empty and no-one else seemed to be eating either! then one of our 'product(s) was not available', he offered us a voucher for a return visit - we refused as we would never ever return there ... and then he started waffling, we asked to see the manager. We spoke to the chef and he was unapologetic, repeating that the cook was not having a good night - he wasn't the only one. He refused to give us refund and referred us to grabone. The friendly waitress was the only positive part of the unpleasant experience, we left angry and hungry so went to the Bristol for a lovely pizza.