ProTect Auto Ltd

75 Blenheim Road, Riccarton, Christchurch City, Canterbury

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Sell & install car alarms and car audio Diagnostic scan for engine check light, ABS and SRS air bags Transponder car keys cutting and programming Sell and fit car and remote batteries and more..

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based on 4 review(s)

Telephone (03) 348 0043

Mobile (021) 806 677

Toll free 0800 466548

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chrisfox

8th January 2014
7/1/14 - I had a reversing camera installed on my motorhome by Protect Auto. I supplied the camera system which I bought from Amazon.com in the US. Marz did a great job - very professionally installed. We discussed the job beforehand and he installed it as discussed. Chargedv4.5 hrs. labour which is very reasonable. I would highly recommend Protect Auto and I would use them again myself.
- Chris Fox

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4 Current Review(s) | 0 hidden

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chrisfox

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Malpherion

27th November 2012
Marz was fantastic. I walked in about 1.30pm having bought a Pioneer sub, Pioneer rear speakers and a new amp for my 300zx. I needed the front speakers wired to the headunit and needed the sub and new rear speakers wired to the amp with the sub mounted to the car. This was all gear purchased elsewhere and Marz charged HALF the cost of other installers. Pauls Audio wanted $350+ for this job and About Sound said the job was far too much effort. The job was completed in 3 hours and the stereo sounds fantastic. I will be asking Wavetech Imports to recommend these guys. Very happy.

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nigelb999

26th November 2012
I cannot agree more with the previous reviewer. They are truly horrible to deal with. In one word, I would suggest they are 'unprofessional'. From the moment I walked into the store I was made to feel I was an inconvenience rather than a valued customer. Initially the person that attended me was an alarm-installer and didn't know anything about the car stereos they were selling, so he couldn't answer any of my questions about the products they were selling. When the shop manager finally turned up (30 mins later) with who I suspect was his girlfriend there were 3 people standing there just watching me as I was asking questions about the stereos. I felt very awkward. It was as if they had nothing else to do, they were just staring at me and I felt very uncomfortable. Over half of the stereos on display weren't even connected to power so he couldn't demonstrate how they worked or sounded which I would have thought defeats the purpose of a showroom. What was worse, he couldn't be bothered to connect them up to show me either. He just waited for me to ask every single question without suggesting or asking me what I was looking for so no points for friendliness or customer service. Based on that experience alone I decided to leave the shop and am pleased to advise that I didn't buy anything from them. I would suggest caution when dealing with these people.

ProTect Auto Ltd

27th November 2012
this customer rang on the phone and asked LOTS of questions. i told him to come in and have a look at our range of stereos as it would be easer than over the phone, when he came I was out getting lunch only 10min not 30min. he did speak with the installer who is not a salesman. and yes I was with my girl, I don't see why that made you feel awkward (maybe you don't have one?). you say over half the stereos don't work? there is over 20 stereos on display and only 2 didn't work at the time as they where new models that had just come in and haven't been wired in yet. our customer service can always improve, but unfortunately we cant please every one..

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woodynzbr

1st October 2012
Horrible to deal with. Spent over $600 upgrading my car stereo with these people. Tweeters had very bad static when I went back to pick the car up and it was sounding terrible. When I suggested the install wasn't done properly, the employee got very aggressive and said that was definitely not the case and that I needed a new head unit. Well, I took it in to a more professional team and the problem was fixed within 10 minutes. They said the work I had done was "amateur". Don't deal with ProTect unless you want to be disappointed ... !

ProTect Auto Ltd

27th November 2012
we give a 3 year warranty on all our labour if you feel that it was not done to your sanctification please let us know and we will fix it or refund your money. we apologise if one of our staff came across as being aggressive, that is unacceptable and we will be talking to staff regarding this matter. we can't comment on what other competitors say about our work as its standard procedures to put down your competitors, we can however say that we take a lot of pride in our workmanship and all our work is done to the highest standards possible.

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