Openhost
When you host your web site with OpenHost we guarantee you will be hosted on servers located in New Zealand, with free 0800 and email support provided by our local helpdesk.
RogTheDoger
49 Current Review(s) |
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49 Current Review(s) |
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franknz
3rd June 2018
I am a longterm client of Openhost, as in over five years, however....... whenever I need something extra, that I am happy to pay for, I have to go through these ongoing email conversations with the helpdesk, next have to pick up the phone and argue until I'm blue in the face to get things sorted.I regret - repeat - regret having our three domain names, and web services hosted with them. The moment I find a better business who can do a speedy changeover of all my domains then I'm out of there. The only reason we're still with them is that we can't have our services down for two days while waiting for the other supplier to pick up our domains and accounts.
I am a longterm client of Openhost, as in over five years, however....... whenever I need something extra, that I am happy to pay for, I have to go through these ongoing email conversations with the helpdesk, next have to pick up the phone and argue until I'm blue in the face to get things sorted.I regret - repeat - regret having our three domain names, and web services hosted with them. The moment I find a better business who can do a speedy changeover of all my domains then I'm out of there. The only reason we're still with them is that we can't have our services down for two days while waiting for the other supplier to pick up our domains and accounts.
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daveclarke
28th July 2016
So here's the thing. I have been an Open Host client for a few years and during that time I've had few if any issues. Email has not been entirely reliable but aside from that my website hosting has been ok. Now I'm wanting to update my website but I need Microsoft's .Net 4.5 which isn't available on my current server. Turns out there is a $50 charge to move to a different server or I can try to do it myself and I get a $5 credit. I suggested to their support team that as a loyal client who is only moving because their older server doesn't provide the modern hosting environment I need that they should do this for me gratis. This was the response: "There is no reason that I can see here that would allow me to even consider a request to waiver migration fees, therefore standard charges apply. Thanks" Awesome support Open Host. Since I need to move anyway I'm going to see if I can find an alternative.
So here's the thing. I have been an Open Host client for a few years and during that time I've had few if any issues. Email has not been entirely reliable but aside from that my website hosting has been ok. Now I'm wanting to update my website but I need Microsoft's .Net 4.5 which isn't available on my current server. Turns out there is a $50 charge to move to a different server or I can try to do it myself and I get a $5 credit. I suggested to their support team that as a loyal client who is only moving because their older server doesn't provide the modern hosting environment I need that they should do this for me gratis. This was the response: "There is no reason that I can see here that would allow me to even consider a request to waiver migration fees, therefore standard charges apply. Thanks" Awesome support Open Host. Since I need to move anyway I'm going to see if I can find an alternative.
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nicrob64
4th June 2015
Awful system, constantly need to add your ip to the firewall whitelist for the db. You can see all databases hosted by them (not the data but all the db names, so if a site is poorly designed opens the flood gates for sql injections) Far too expensive for what is provided..
Awful system, constantly need to add your ip to the firewall whitelist for the db. You can see all databases hosted by them (not the data but all the db names, so if a site is poorly designed opens the flood gates for sql injections) Far too expensive for what is provided..
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Matterhoon
16th March 2015
In the last year or 2 these guys have really gone downhill. Their customer service, accountability and effectiveness at actually doing even the simplest tasks is about the worst I have encountered (and I'm an agency owner who has dealt with a lot of web hosts over the years). Heck of a shame because we need good web hosts.
In the last year or 2 these guys have really gone downhill. Their customer service, accountability and effectiveness at actually doing even the simplest tasks is about the worst I have encountered (and I'm an agency owner who has dealt with a lot of web hosts over the years). Heck of a shame because we need good web hosts.
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RogTheDoger
4th April 2013
A friend told me about these guys, only guys work in IT correct :-), morning Girls. I set up an account and its been trouble free and cheap to run just a fantastic service with nice tools. In terms of support all my emails have been answered very quickly, just a no fuss provider.
A friend told me about these guys, only guys work in IT correct :-), morning Girls. I set up an account and its been trouble free and cheap to run just a fantastic service with nice tools. In terms of support all my emails have been answered very quickly, just a no fuss provider.
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lmm79
12th March 2013
I'm very impressed with Openhost and would definitely refer them on to my friends. They have been helpful and always give me clear, concise information when I need it.
I'm very impressed with Openhost and would definitely refer them on to my friends. They have been helpful and always give me clear, concise information when I need it.
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Premiumlife
8th March 2012
Old technology, 2 days to reply to an email even though 4 hours stated. Knowledge - poor, control panel times out constantly. Cannot answer basic questions. Never had these problems with freeparking!.
Old technology, 2 days to reply to an email even though 4 hours stated. Knowledge - poor, control panel times out constantly. Cannot answer basic questions. Never had these problems with freeparking!.
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simbot78
8th March 2012
I've just opened an account with Openhost to build a few Wordpress sites for friends with small businesses. Fantastic phone support so far has helped me get up and running very quickly even though I'm no web developer (more of a web editor). Thanks!
I've just opened an account with Openhost to build a few Wordpress sites for friends with small businesses. Fantastic phone support so far has helped me get up and running very quickly even though I'm no web developer (more of a web editor). Thanks!
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geyserq
29th February 2012
Made the site for Moroviz Productions at moroviz.com. Got a sweet deal on a .com domain and a very easy installation of the Wordpress template. I would recommend Openhost to my friends. No doubt.
Made the site for Moroviz Productions at moroviz.com. Got a sweet deal on a .com domain and a very easy installation of the Wordpress template. I would recommend Openhost to my friends. No doubt.
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6th October 2011
Just transferred from another website host, and Openhost really went the 'extra mile' in helping me get my website and mail up and running. Speaking to a real person on the phone is great, and in these times of email and diy internet support, a nice surprise. Will definitely be recommending Openhost.
Just transferred from another website host, and Openhost really went the 'extra mile' in helping me get my website and mail up and running. Speaking to a real person on the phone is great, and in these times of email and diy internet support, a nice surprise. Will definitely be recommending Openhost.
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Kiwigoods
28th July 2011
I'm from Kwiwigoods Limited...just subscribed with Open Host...I had really good experience with their customer support/technical support staff...especially Nick and Tyson!!! :-) so friendly and helpful...very patient with my endless and naive questions,hehehe...
I'm from Kwiwigoods Limited...just subscribed with Open Host...I had really good experience with their customer support/technical support staff...especially Nick and Tyson!!! :-) so friendly and helpful...very patient with my endless and naive questions,hehehe...
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ccwnz
14th December 2010
I have used Open host for 1 year, servers are fast and now affordable compared to Australia... Remember for google rankings its better to be hosted in NZ! Some of the best service I have ever had, every time I ring I get an answer!
I have used Open host for 1 year, servers are fast and now affordable compared to Australia... Remember for google rankings its better to be hosted in NZ! Some of the best service I have ever had, every time I ring I get an answer!
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larahr
29th September 2010
I have two sites hosted with OpenHost and couldn't ask for better service and professionalism. No question is too silly and they are always willing to offer advice and guidance!
I have two sites hosted with OpenHost and couldn't ask for better service and professionalism. No question is too silly and they are always willing to offer advice and guidance!
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haulashoreviews
3rd September 2010
Open host are my first hosting company. Still, I've been impressed with their good customer support and have been really happy with their help to get me started with Sitebuilder, then Joomla and now Wordpress. Website delivery speed is excellent in NZ and Australia and pretty good as far away as Japan and the US. www.holidaynelson.co.nz
Open host are my first hosting company. Still, I've been impressed with their good customer support and have been really happy with their help to get me started with Sitebuilder, then Joomla and now Wordpress. Website delivery speed is excellent in NZ and Australia and pretty good as far away as Japan and the US. www.holidaynelson.co.nz
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djhmateer
12th July 2010
We would like to thank Openhost for going the extra mile and really helping us have a successful auction which raised approximately $200,000. What we really appreciated was the excellent customer service, and great website performance. Chris George, Chairperson of Koru Care (ChCh) Charitable Trust. Dave Mateer, Mateer IT.
We would like to thank Openhost for going the extra mile and really helping us have a successful auction which raised approximately $200,000. What we really appreciated was the excellent customer service, and great website performance. Chris George, Chairperson of Koru Care (ChCh) Charitable Trust. Dave Mateer, Mateer IT.
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virtualkiwi
1st June 2010
I was getting tired of referring customers to set up their own hosting, then have to go through the drama of getting my CMS up and running on their account. With an Openhost VPS account, I can host customers directly, and if there's an issue I can deal with it myself. If the problem is something beyond my skills, I know the Openhost team can help out. I have had some issues with the control panel, but that's somewhat beyond OpenHost's control as it's developed by a third party. They don't oblige you to use it, so if you're a competent Linux administrator you can set things up however you like. Pricing is good, there are a range of options available, and the service is reliable. www.createit.co.nz
I was getting tired of referring customers to set up their own hosting, then have to go through the drama of getting my CMS up and running on their account. With an Openhost VPS account, I can host customers directly, and if there's an issue I can deal with it myself. If the problem is something beyond my skills, I know the Openhost team can help out. I have had some issues with the control panel, but that's somewhat beyond OpenHost's control as it's developed by a third party. They don't oblige you to use it, so if you're a competent Linux administrator you can set things up however you like. Pricing is good, there are a range of options available, and the service is reliable. www.createit.co.nz
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flaxdigital
3rd November 2009
I highly recommend these guys for hosting wordpress and dotnetnuke solutions (single portal installs) they are always applying the latest security patches to their servers and the plesk control panel is very easy to work with, the prices are inline with usa based servers and great support, keep up the great work. www.flaxdigital.com
I highly recommend these guys for hosting wordpress and dotnetnuke solutions (single portal installs) they are always applying the latest security patches to their servers and the plesk control panel is very easy to work with, the prices are inline with usa based servers and great support, keep up the great work. www.flaxdigital.com
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djdeeka
16th September 2009
Best ISP in New Zealand. BEST CUSTOMER SERVICE EVER. I've used Open Host for many different personal project, they are so good I've proposed to use their services at my work. Absolutely reliable, always happy to help with prompt responses. 5/5.
Best ISP in New Zealand. BEST CUSTOMER SERVICE EVER. I've used Open Host for many different personal project, they are so good I've proposed to use their services at my work. Absolutely reliable, always happy to help with prompt responses. 5/5.
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yeastiesam
9th August 2009
Openhost was recommended by a friend and someone we have used for a lot of advice on technology and web design. Openhost has been perfect or Yeastie Boys, easy to set up and use. www.yeastieboys.co.nz
Openhost was recommended by a friend and someone we have used for a lot of advice on technology and web design. Openhost has been perfect or Yeastie Boys, easy to set up and use. www.yeastieboys.co.nz
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bthomson
23rd July 2009
Openhost was recommended to me by my tech consultant 2 years ago, and he wasn't wrong. Trustworthy. Good prices. Helpful with curly questions. Automated efficiency. After 2 years, I can honestly say everything works fine. Can't say that for my other web provider. Openhost - are definably better. www.btpilates.co.nz
Openhost was recommended to me by my tech consultant 2 years ago, and he wasn't wrong. Trustworthy. Good prices. Helpful with curly questions. Automated efficiency. After 2 years, I can honestly say everything works fine. Can't say that for my other web provider. Openhost - are definably better. www.btpilates.co.nz
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taurangabmx
19th July 2009
Highly recommend web hosting, even came with free domain name registration! Have recommended openhost to others. Thanks from Tauranga BMX Club. www.taurangabmx.co.nz
Highly recommend web hosting, even came with free domain name registration! Have recommended openhost to others. Thanks from Tauranga BMX Club. www.taurangabmx.co.nz
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hookedonline
16th July 2009
ISP in NZ = $$$$ slow unhelpful service, did I mention excessive $$ until now Openhost = :) :) realistic pricing, great service this is what NZ business is all about. Keep it up guys I am recommending you already to another web designer friend of mine. www.hookedonline.co.nz
ISP in NZ = $$$$ slow unhelpful service, did I mention excessive $$ until now Openhost = :) :) realistic pricing, great service this is what NZ business is all about. Keep it up guys I am recommending you already to another web designer friend of mine. www.hookedonline.co.nz
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joezfang
16th July 2009
We have used Openhost since 2007, and also help sign up 3 of my client and another one will sign up soon. Their services have been excellent. We always recommend Openhost to our client, as we know openhost wont let them down. www.vq.co.nz
We have used Openhost since 2007, and also help sign up 3 of my client and another one will sign up soon. Their services have been excellent. We always recommend Openhost to our client, as we know openhost wont let them down. www.vq.co.nz
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faridv
16th July 2009
5-star!!! Best quality service and always helpful. I got my sites configured and running withing minutes. Thanks.
5-star!!! Best quality service and always helpful. I got my sites configured and running withing minutes. Thanks.
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sdevil
16th July 2009
I have to say these guys done great job! Just got VPS recently, unfortunately i don't have too much experiences on server configing. These guys gave me great helps. Highly recommended. sdevilt@msn.com
I have to say these guys done great job! Just got VPS recently, unfortunately i don't have too much experiences on server configing. These guys gave me great helps. Highly recommended. sdevilt@msn.com
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Femah
15th July 2009
TOTAL RUBBISH is not how to describe these guys. I've been impressed with the hosting console, their price, their speed and their support. I would recommend this company to my mother. Not that she does much web development these days. But if she did, OpenHost would be the company for her. She might go open source, then again she might swing the Microsoft way. Either way, OpenHost has it covered. Hello Mum :-)
TOTAL RUBBISH is not how to describe these guys. I've been impressed with the hosting console, their price, their speed and their support. I would recommend this company to my mother. Not that she does much web development these days. But if she did, OpenHost would be the company for her. She might go open source, then again she might swing the Microsoft way. Either way, OpenHost has it covered. Hello Mum :-)
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specular
15th July 2009
I had struggled getting my two previous websites hosted with a different hosting company off the ground. Openhost's additional services particularly the plesk sitebuilder have helped me get timarnold.co.nz up and running, it couldn't have been easier.
I had struggled getting my two previous websites hosted with a different hosting company off the ground. Openhost's additional services particularly the plesk sitebuilder have helped me get timarnold.co.nz up and running, it couldn't have been easier.
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SAMS_Group
15th July 2009
What an amazing team! I recently transferred my account to Openhost and I'm not looking back. Their website creator is user-friendly and so easy to use. They are friendly, incredibly helpful and very professional! They've got my business for life! www.samsupport.org
What an amazing team! I recently transferred my account to Openhost and I'm not looking back. Their website creator is user-friendly and so easy to use. They are friendly, incredibly helpful and very professional! They've got my business for life! www.samsupport.org
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I.W.S.
15th July 2009
Having set up 2 sites with openhost now, (www.filterscentral.co.nz & www.morrinsvillersa.org.nz) I wouldn't consider going anywhere else for future hosting. Open, friendly and helpful is what they are - definately not just OPEN WALLET.
Having set up 2 sites with openhost now, (www.filterscentral.co.nz & www.morrinsvillersa.org.nz) I wouldn't consider going anywhere else for future hosting. Open, friendly and helpful is what they are - definately not just OPEN WALLET.
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northnzkiwi
15th July 2009
Openhost was recommended to me by a professional web developer who is also my friend. His advice was/is sound, and I'm glad I didn't go somewhere else. Sam theconcretedesignstudio.co.nz
Openhost was recommended to me by a professional web developer who is also my friend. His advice was/is sound, and I'm glad I didn't go somewhere else. Sam theconcretedesignstudio.co.nz
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integratorz.com
15th July 2009
Up until a year ago we have hosted 40 odd websites offshore in the US. Now we host all but 3 on our VPS with Openhost and the remainder will be transferred before year end. Its great to have found such a capable, friendly and knowledgeable organisation so close to home. integratorz.com and netpages.co.nz
Up until a year ago we have hosted 40 odd websites offshore in the US. Now we host all but 3 on our VPS with Openhost and the remainder will be transferred before year end. Its great to have found such a capable, friendly and knowledgeable organisation so close to home. integratorz.com and netpages.co.nz
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liempdma2
15th July 2009
We have our osCommerce (open source) webshop powerballs.virtuozzo.co.nz hosted with OpenHost for five years now. There technical helpdesk has always been most helpful in providing us with free expert advice and great support in general. Their servers have an up-time of nearly 100% and the monthly hosting fee is a laugh compared with other players in the market. You can trust OpenHost to take great care of your online business.
We have our osCommerce (open source) webshop powerballs.virtuozzo.co.nz hosted with OpenHost for five years now. There technical helpdesk has always been most helpful in providing us with free expert advice and great support in general. Their servers have an up-time of nearly 100% and the monthly hosting fee is a laugh compared with other players in the market. You can trust OpenHost to take great care of your online business.
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PLBalance
15th July 2009
Openhost is my choice of webhost. They are competitively priced, and their support has always been friendly, prompt and efficient. They helped me when I was learning how to set up my site, and asking dumb questions, and patiently and expertly helped with my queries. I totally recommend Oenhost. professionallife.balance.com
Openhost is my choice of webhost. They are competitively priced, and their support has always been friendly, prompt and efficient. They helped me when I was learning how to set up my site, and asking dumb questions, and patiently and expertly helped with my queries. I totally recommend Oenhost. professionallife.balance.com
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Eureka Coaching
15th July 2009
These guys rock! A friend recommended them to me, I went online, signed up and everything went without a single glitch! I was expecting my emails to be down for a while, but that didn't happen. And I even tested their customer support before joining up to see what they were like and I had a very friendly and useful person at the other end who knew how to speak my language (which some tend to forget plain english). Awesome work guys, keep it up! Norma
These guys rock! A friend recommended them to me, I went online, signed up and everything went without a single glitch! I was expecting my emails to be down for a while, but that didn't happen. And I even tested their customer support before joining up to see what they were like and I had a very friendly and useful person at the other end who knew how to speak my language (which some tend to forget plain english). Awesome work guys, keep it up! Norma
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scottynz
15th July 2009
In this age of customary fly-by-night hosting companies who leave you high-and-dry in times of need, Openhost have been tried-and-true customer service professionals, responding to each of our hosting issues with kindness and efficiency. Their servers are quick and effective and plans are of great value. By the way, I have no affiliation with Openhost - I am just a customer. Highly recommended.
In this age of customary fly-by-night hosting companies who leave you high-and-dry in times of need, Openhost have been tried-and-true customer service professionals, responding to each of our hosting issues with kindness and efficiency. Their servers are quick and effective and plans are of great value. By the way, I have no affiliation with Openhost - I am just a customer. Highly recommended.
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andreacordingly
15th July 2009
There are plenty of ISPs available in New Zealand, but few of them optimise their server VMs and focus on customers as well as OpenHost. We run www.reallylinux.com from OpenHost and find the Debian/Centos servers to be professionally managed and performance optimised far better than hosting solutions we had before in the USA. Moreover, the value of OpenHost is in simple ease of use and the CP panel offers even some of our totally new website manager's an interface they can learn and use in minutes. Finally, we worry about security and stability as all websites do. We don't want our readers encountering 404 or time out errors... and have found that the service stability of OpenHost remains excellent. Keep up the good work OpenHost!
There are plenty of ISPs available in New Zealand, but few of them optimise their server VMs and focus on customers as well as OpenHost. We run www.reallylinux.com from OpenHost and find the Debian/Centos servers to be professionally managed and performance optimised far better than hosting solutions we had before in the USA. Moreover, the value of OpenHost is in simple ease of use and the CP panel offers even some of our totally new website manager's an interface they can learn and use in minutes. Finally, we worry about security and stability as all websites do. We don't want our readers encountering 404 or time out errors... and have found that the service stability of OpenHost remains excellent. Keep up the good work OpenHost!
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Samalah
15th July 2009
Openhost have been excellent, I have used them for three years myself, and signed up 5 of my clients as well. Their features stack up really well compared to other hosting companies.
Openhost have been excellent, I have used them for three years myself, and signed up 5 of my clients as well. Their features stack up really well compared to other hosting companies.
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CDS
15th July 2009
I would recommend OPEN HOST as a one stop shop for web hosting and web builder tools. Their web pages are easy to follow, and when needed the telephone helpline is most helpful and friendly. www.constructdrafting.co.nz
I would recommend OPEN HOST as a one stop shop for web hosting and web builder tools. Their web pages are easy to follow, and when needed the telephone helpline is most helpful and friendly. www.constructdrafting.co.nz
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yourchoice08
15th July 2009
Open Host has been great so far, helping us sort out all website issues. Thank you for your assistance and tech support.
Open Host has been great so far, helping us sort out all website issues. Thank you for your assistance and tech support.
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WestCityBaseball
15th July 2009
The West City Baseball Club - http://www.westcitybaseball.co.nz - was put onto Open Host to host our website and has not looked back since, with our website generating plenty of national and overseas interest. The web control panel is very easy to use and allows us to manage emails from sponsors and players, web stats to see who's been visiting, as well as allowing us to to easily install any scripts we want to run. Since signing up with Open Host a number of years ago the Club has had very few problems, and are proud to support a New Zealand based business. While they may not be the cheapest on the market, they do provide a very good service, with support staff that are able to cater to any problem we have, no matter how big or small. The 0800 number is fantastic, with a very short response time. They also give us plenty of notice whenever any upgrades are going to occur on the server, or if the site will be down for any reason. West City Baseball Club would definitely recommend Open Host to anyone looking to set up a website, or who has an existing site with a second class host. These guys are the shiz.
The West City Baseball Club - http://www.westcitybaseball.co.nz - was put onto Open Host to host our website and has not looked back since, with our website generating plenty of national and overseas interest. The web control panel is very easy to use and allows us to manage emails from sponsors and players, web stats to see who's been visiting, as well as allowing us to to easily install any scripts we want to run. Since signing up with Open Host a number of years ago the Club has had very few problems, and are proud to support a New Zealand based business. While they may not be the cheapest on the market, they do provide a very good service, with support staff that are able to cater to any problem we have, no matter how big or small. The 0800 number is fantastic, with a very short response time. They also give us plenty of notice whenever any upgrades are going to occur on the server, or if the site will be down for any reason. West City Baseball Club would definitely recommend Open Host to anyone looking to set up a website, or who has an existing site with a second class host. These guys are the shiz.
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paulmason
15th July 2009
The price is right and we've found Openhost really reliable. It's also nice to know we're using a NZ company. Paul Mason
The price is right and we've found Openhost really reliable. It's also nice to know we're using a NZ company. Paul Mason
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bluebyte
15th July 2009
Really impressed with Open Host, even with my inexperience they helped me set up a website, I was so impressed I recommended them to a friend and they always reply promptly to any technical support questions. www.bluebyte.co.nz
Really impressed with Open Host, even with my inexperience they helped me set up a website, I was so impressed I recommended them to a friend and they always reply promptly to any technical support questions. www.bluebyte.co.nz
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nickspoon
15th July 2009
I have used OpenHost to host my site www.andreamaemiller.co.nz for the past 18 months and I have had no problems or regrets. OpenHost have a fantastic self-service portal which is extremely easy to use - I was up and running within a couple of hours. The price is great too, so look no further!
I have used OpenHost to host my site www.andreamaemiller.co.nz for the past 18 months and I have had no problems or regrets. OpenHost have a fantastic self-service portal which is extremely easy to use - I was up and running within a couple of hours. The price is great too, so look no further!
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jhdjsafhk
15th July 2009
Excellent service. Would recommend.
Excellent service. Would recommend.
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irmantas
15th July 2009
The best thing about these guys is that when there is a problem, they reply immediately and do not wait until the problem is fixed. Not so many businesses understand that bad news are as good as the good ones in certain situations.
The best thing about these guys is that when there is a problem, they reply immediately and do not wait until the problem is fixed. Not so many businesses understand that bad news are as good as the good ones in certain situations.
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Awesome_art
15th July 2009
We have been working with Open Host for over 4 years and they provided professional service and we are very happy to continue our hosting with Open Host. GL Artworks Studio www.kiwipainting.co.nz
We have been working with Open Host for over 4 years and they provided professional service and we are very happy to continue our hosting with Open Host. GL Artworks Studio www.kiwipainting.co.nz
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ledstuff
15th July 2009
OpenHost are a good reliable company, and I have been a customer for over 2 years. Their service is always prompt and friendly. Carl Benton from bentech.co.nz. :D
OpenHost are a good reliable company, and I have been a customer for over 2 years. Their service is always prompt and friendly. Carl Benton from bentech.co.nz. :D
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bof
15th July 2009
openhost are very helpful and reactive. their pricing is a very high though compared to american isps. www.businessonfilm.co.nz
openhost are very helpful and reactive. their pricing is a very high though compared to american isps. www.businessonfilm.co.nz
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chchrob
8th July 2009
Open Host are fantastic, they have hosted my web site and domain name for 3 years and have never let me down.
Open Host are fantastic, they have hosted my web site and domain name for 3 years and have never let me down.
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Openhost
5 49
Review Openhost
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A friend told me about these guys, only guys work in IT correct :-), morning Girls. I set up an account and its been trouble free and cheap to run just a fantastic service with nice tools. In terms of support all my emails have been answered very quickly, just a no fuss provider.