14th December 2012 BAD customer service! I booked them to pick up something I bought from someones house far away from where I live and move it to mine. They said yes they can. Was all sorted for a certain night. I asked them the day before, twice, what time they would be getting to the pick up place so I could let them know. Didn't hear back from them. We rang to finally get a hold of them and then they decided to tell us last minute on the night that they won't be able to make it. Really screwed it all up for us!
BAD customer service! I booked them to pick up something I bought from someones house far away from where I live and move it to mine. They said yes they can. Was all sorted for a certain night. I asked them the day before, twice, what time they would be getting to the pick up place so I could let them know. Didn't hear back from them. We rang to finally get a hold of them and then they decided to tell us last minute on the night that they won't be able to make it. Really screwed it all up for us!