Global Reviews

Level 7, 52 Swanson Street, Auckland City Centre, Auckland City, Auckland

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Customer Experience measurement and benchmarking of web, e-mail, and phone channels against industry competititors.

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Telephone (09) 356 2632

Mobile (021) 127 6125

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Customer Experience measurement and benchmarking of web, e-mail, and phone channels against industry competititors.

Customer experience serves as a competitive differentiator, and most companies strive to understand how their service levels compare to other major operators. Global Reviews assists its clients to inspire a customer focus engendering loyalty and advocacy, in order to maximise the value of each and every customer interaction.

Global Reviews advises its clients on how to use superior customer experience to more successfully acquire, satisfy and retain customers.

Products/Services

Web Customer Experience Benchmarking
Phone Customer Experience Benchmarking
E-mail Customer Experience Benchmarking
Online Consumer Monitors
Customer Satisfaction Surveys

Size

5 - 49 Employees

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