24th January 2012 I've been going to platnium for years! I see Mel. She does the BEST colour ever! I've been to lots of salons but will always come back to Mel! It's just hard to get her which is partly my fault I suppose as I tell everyone to go to see her! I live in the city but travel out to pakuranga because it is worth it. The staff are great! Always friendly and welcoming! The prices charged are reasonable and the finished result is better than any of the over priced city salons that I have been too!
Thank you guys you are simply the best!
Glo
26th June 2012 Since Sam had taken over the atmosphere has always been a warm and friendly one and my girl friend and I always get excellent customer service and an excellent result on hair cuts and colours as well. Charges have always been reasonable but the results are always of the highest quality. I've been a loyal customer for the past 4 years. Yes during the transition while Sam was taking over there were a few bumps, but she's taken Platinum hair from strength to strength. 4.5 stars because I always think you can push the envelope.
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Globug2012
24th January 2012 I've been going to platnium for years! I see Mel. She does the BEST colour ever! I've been to lots of salons but will always come back to Mel! It's just hard to get her which is partly my fault I suppose as I tell everyone to go to see her! I live in the city but travel out to pakuranga because it is worth it. The staff are great! Always friendly and welcoming! The prices charged are reasonable and the finished result is better than any of the over priced city salons that I have been too!
Thank you guys you are simply the best!
Glo
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SarahFisher
30th August 2011 Have been coming to this salon for years, there colour work is fantastic and cutting skills are just as great, especially on my fine hair. Would definatly recommend them!
Sarah
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platinumsam
16th August 2011 Hi julia, i am the newest owner of Platinum Hair Design, I am terribly sorry you had this experience with us. Your last visit was in transition of ownership change and seems as though our guidelines were not in place. Under my management this type of thing would never take place. Please Julia feel free to come in and see us so we can correct the unfortunate experience you had with us. We consider ourselves a full service salon and ALL clients walk out with a full finish.
Again i am sorry for your experience and hope that will see you again sometime soon in our salon.
Samantha Johnson.
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Juliabar
12th June 2011 Hairdressing skills were great. Customer service zero. I was a loyal and faithful customer for over 2 years. They made a mistake on my booking,THEIR MISTAKE, and refused to squeeze me in before Easter for an important event. They begrudgingly put colour on my regrowth and sent me home with it on, requesting $20 for their trouble on my way out. I was so flabbergasted I paid it. Hopefully they have improved customer service phenomenally since then or they will continue to lose customers in droves. Good luck with that.
I've been going to platnium for years! I see Mel. She does the BEST colour ever! I've been to lots of salons but will always come back to Mel! It's just hard to get her which is partly my fault I suppose as I tell everyone to go to see her! I live in the city but travel out to pakuranga because it is worth it. The staff are great! Always friendly and welcoming! The prices charged are reasonable and the finished result is better than any of the over priced city salons that I have been too!
Thank you guys you are simply the best!
Glo