8th August 2012 this company has been consistently useless, unprofessional and extremely frustrating. i cannot speak for every branch, but in Taupo, the Couriers are 100% appalling! nothing they claim to do on there website - and i mean nothing - has been proven to be true. they cannot even contact their own staff! my entire collection of course work has 'disappeared' although the courier himself remembers seeing the package. it has almost been a week now since it was sent. and it is me who has to chase them up on their progress (which is nill) every step of the way. shocking!!
this company has been consistently useless, unprofessional and extremely frustrating. i cannot speak for every branch, but in Taupo, the Couriers are 100% appalling! nothing they claim to do on there website - and i mean nothing - has been proven to be true. they cannot even contact their own staff! my entire collection of course work has 'disappeared' although the courier himself remembers seeing the package. it has almost been a week now since it was sent. and it is me who has to chase them up on their progress (which is nill) every step of the way. shocking!!