The Call Centre

The Call Centre employs intelligent people and advanced technologies to deliver complex support systems as well as good old fashioned customer service to a wide range or corporate and government clients.

Good customer service is the lifeblood of any successful business. In today's technological world, a client inquiry or emergency could happen at any time and it is paramount that you are there in their time of need. This can be the difference between retaining a valuable client and losing them to a competitor.

Unable to man your phones 24/7 but want to ensure your clients get the highest level of service when they call regardless of where your staff are? We are here to take the burden of these emergency calls and ensure they are dealt with promptly and effectively.

Our call answering service extends beyond simply answering a call. We have a number of clients in very technical niches whom rely on us to prioritise and often service the client inquiry directly.

As well as servicing a large number of clients locally, we also have a number of international clients that have seen the benefits and cost savings of using our call centre. With timezone differences and the power of online systems and databases, we can provide the top level of service that your clients expect, backed with passionate kiwi personalities.

Give us a call today and let us take care of business.