24th May 2011 customer service was disgusting! i will be taking it to the head office etc because of the service i received! had a flat tyre i am a woman with a sprained wrist asked for help then was told to drive down to ryan place with a punctured tyre to have them change it, and because i couldnt it was in no state to drive i even offered to pay money to change tyre they said i will have to wait till the traffic of customers had died down they could help me..so it was quiet then the two workers were just standing there watching so i go inside to ask the man behind the counter if one of the men could help me with my tyre and he says no its busy..which it wasnt no customers at all! and then the manager walks out! so there is 4 staff on board and not one could help me!! so i walk out and 2 of there own customers are there to help! and as soon as they walk out and see that 2 customers are there the manager and 1 of the other workers are on there knees offering to help!! i told the workers to leave it because i came to the petrol station to ask for help, and ended up having customers, (strangers) help me! i was not only upset at this i was disgusted!!! and will not be going back to this petrol station!
customer service was disgusting! i will be taking it to the head office etc because of the service i received! had a flat tyre i am a woman with a sprained wrist asked for help then was told to drive down to ryan place with a punctured tyre to have them change it, and because i couldnt it was in no state to drive i even offered to pay money to change tyre they said i will have to wait till the traffic of customers had died down they could help me..so it was quiet then the two workers were just standing there watching so i go inside to ask the man behind the counter if one of the men could help me with my tyre and he says no its busy..which it wasnt no customers at all! and then the manager walks out! so there is 4 staff on board and not one could help me!! so i walk out and 2 of there own customers are there to help! and as soon as they walk out and see that 2 customers are there the manager and 1 of the other workers are on there knees offering to help!! i told the workers to leave it because i came to the petrol station to ask for help, and ended up having customers, (strangers) help me! i was not only upset at this i was disgusted!!! and will not be going back to this petrol station!