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Live Fish Seafood Restaurant

North Wharf, Wynyard Quarter, 39-47 Jellicoe Street, Freemans Bay, Auckland City, Auckland

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based on 8 review(s)

Telephone (09) 373 8872

Fax (09) 373 3608

Mobile (021) 525 264

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MasseyJ

14th February 2014
Came in on the evening before Lorde concert, warm welcoming from staff, ordered cocktails, my partner had the lychee martini & myself feijoa mojito. Great cocktails, highly recommend. We ordered beef with sweet mushroom sauce, diamond shells with black bean & a stir fried veges. was good. We finish off with a cheesecake surprisingly good for a Chinese restaurant. would return and will be telling friends about this great location

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8 Current Review(s) | 0 hidden

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langpublic

26th January 2015
Reading an earlier 2011 review on menus.co.nz tells me that the seafood platter is the same three years later: I ordered a 'seafood platter': quantity was fair (good for 2-3), but yes, I can confirm it was bland, and seemed to be the supermarket variety, partnered with one old and hard lemon that barely had any juice in it, all for $29! Also ordered fried rice and a veggie side and that tasted fine, even as a takeaway. But at $23-25+ each, I had hoped it would be a little bit more than what can be easily cooked at home. Perhaps they could have compensated the mediocrity through quantity, but that wasn't the case either. When I consider that I spent almost the exact amount in another North Wharf restaurant a week ago, yet the food and experience was clearly superior, this place felt very much a rip-off. I suggest folks might try any of the neighbouring restaurants instead of this. Maybe it's the fresh seafood they specialise in, but unfortunately, I don't think I'm willing to take another chance in this restaurant, especially after reading that they will improve a $29 dollar meal back in 2011. Clearly, they haven't. The servers were polite and attentive, though seemingly untrained, like they didn't know what to do in front of customers. The servers also did not take orders and waited for another 'senior' staff to do so. And this is where we waited quite a bit even though there weren't many customers at the time. I didn't mind this so much at the time, because it was a nice day, and I wasn't so hungry. But the waiting was very much outside 'comfortable' range that's usual in Auckland restaurants.

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MasseyJ

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Tasty123

13th October 2013
WE booked a table for three to celebrate my wife's birthday in October. Upon arriving, there was no-one to greet us and despite a few waitresses seeing us at the reception area, we were ignored. Eventually, another waitress asked if she could help us. I explained that we had booked a table for 3, and she found our booking in the book. We followed her into the dining area, where she abruptly stopped, and in Chinese was communicating with another waitress, who walked up to me to ask whether we had booked. She shuffled passed us and checked the book, to find our booking. We were told to wait, and a minute later asked to follow her, and shown our seats. Not a good start I thought. After a short while, we placed our orders, only to be told the oysters on the menu were not available, but they had pacific oysters. We ordered that as starters, and our son ordered prawns. The prawns arrived a few minutes later. Then 2 of the 3 main courses arrived. We asked for the oysters (our starter), which arrived 15 minutes later. Throughout the meal I asked 2 waitresses and the manager for our third meal (which was a vegetable), and kept being told "5 minutes". Eventually, just as we finished the other 2 courses, the third arrived. Despite that, the service was friendly at all times, and the food was out of this world. It did not come cheap though. I will go back there again, but it would be a far more pleasant night out if the running of the venue is brought up to standard.

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azaad1

29th May 2013
Wow food and service for the last two visits, great atmosphere and dining experience. A+

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threebee

11th July 2012
had a great time at live fish, enjoyed every dish ordered. Yum cha and main dishes were all amazing. friendly staff and great service. definately coming back to try the other dishes. big improvements from previous reviews!

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EatRealWell

24th September 2011
Awful experience. Food took over 1 and a quarter hours to arrive - when it did - it did so in dribs and drabs - with my daughter mussels missing by mistake! Try gearing up your kitchen to deal with volume and train your staff! Second - a human hair in my wife's chili sauce! Replace by a bowl of tartar sauce - does not go well with chicken! My suggestion - hairnets in the kitchen....and jack up your service through training????? Quality of the 6 meals we got - very poor. Portions small, rice out of a packet I suspect. Solutyion - look at your menu selection. So after a frustrating and stressful 2 hours - with my daughters meal still nowhere to be seen I detailed our bad experience to the manager. His response 'Well mussels take longer to cook'. No apology or offer to reduce the bill - or compensate in some way for the worst dining experience of my and my other 6 guests lives! My constructive suggestion - hard one this ...but I guess performance management of the manager plus training in customer service? But then I think we might need to dig a littler deeper to get to the true causes of this....who did the hiring, menu selection, training? and what are the aims of this business?

Live Fish Seafood Restaurant

10th July 2012
First of all on behalf of Livefish we would like to apologise for your experience at our restaurant and we appreciate your comments which will only help us to improve our food and service. On this particular day (rygbu world cup season, we had a rush of tables wanting to have lunch at the same time, and some were large orders. The kitchen was unable to cope with the rush hence the delay and the accuracy details of the food. From this experience we have now added more experienced kitchen staff to cope with this sort of rush and duty manager has been trained how to effectively communicate with customers if there is a waiting time on their meals before actually seating any customers down. We had a serious discussion with the particular manager on duty of his unacceptable behaviour. Again we do apologise for this dining experience and we sincerely like you to come back in the near distant future. Email us on info@livefish.co.nz to let us organise a better dining experience for you and your party.

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idaho99

16th September 2011
We had lunch here because it was the only restaurant not fully booked. The layout is good with lovely views over the harbour, unfortunately the food does not match. We ate the platter for 3 which has squid, scallops, chicken wings & spring rolls on it. The platter was ok, but for $28 it was expensive particularly as it seemed to be all the stuff you can get from the freezer at your local supermarket i.e. the typical squid rings from the frozen section. We waited about 45mins for some fried rice, which arrived luke warm and oily. We asked for a new portion which we waited at least 15mins for and then we were clearly presented with the return of the same plate but perhaps microwaved for 2mins! We sent it back again, now we had been there for an hour and a half waiting for our food... The other dish arrived fried fish of the day, it was ok but pretty bland. At least it was hot. After nearly 2 hours we cancelled the rice, paid the bill and walked out. We won't be going back.

Live Fish Seafood Restaurant

10th July 2012
Thank you for your comments and we truly appreciate this so we can do better and meet our customers expectations, we have now drastically changed our menu, as well as kitchen operations. ie kitchen equipments and more talented chefs. Do email us on info@livefish.co.nz so we can organise a better dining experience with us and rest assured you wont be dissappointed.

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aquahort

28th September 2007
The best display of live fish in town, the meals are excellant regards John

Live Fish Seafood Restaurant

10th July 2012
Hi John Thank you and do come visit out new site.

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